To ensure a secure online transaction with LookCard+ Credit Card, we are now using in-app verification for all online transactions. this added layer of security helps verify your identity and secure your transactions.

#01: What is in-app verification for online transaction?
In-app verification involves using the lookcard.io mobile app to confirm and authorize online transactions. When you make an online purchase, you’ll receive a notification in the app to review and approve the transaction, adding an extra layer of security.

#02: Do I need to do anything to enable in-app verification?
In-app verification is enabled by default for card online transactions. Cardholder just required to ensure that you have the mobile app installed and notifications turned on to receive transaction approval requests.

#03: What should I do if I do not receive an in-app verification notification?
If you do not receive an in-app verification notification:

• Check App Notifications: Ensure that notifications are enabled for the LookCard app.
• Verify Internet Connection: Confirm that you have an active internet connection on your device.
• Update the App: Ensure that your LookCard app is updated to the latest version.
• Contact Customer Support: Reach out to LookCard customer support for assistance if the issue persists.

為了確保使用 LookCard+ 信用卡進行安全的線上交易，我們現在針對所有線上交易使用應用程式內的驗證。這個額外的安全層級幫助驗證您的身份並確保您的交易安全。

01: 什麼是在線交易的應用內驗證？ #

應用內驗證是使用 lookcard.io 行動應用程式來確認和授權在線交易。當您進行在線購買時，您將在應用程式中收到通知，以審查並批准交易，增加一層額外的安全性。

02: 我需要做什麼來啟用應用內驗證？ #

應用内驗證將在卡片在綫交易系統内默認啓用。持卡人只需確保您已安裝行動應用程式並開啟通知，以接收交易批准請求。

03: 如果我沒有收到應用內驗證通知，我該怎麼辦？ #

如果您沒有收到應用內驗證通知：

• 檢查應用通知：確保已為 LookCard 應用程式啟用通知。
• 驗證網路連接：確認您的設備有有效的網路連接。
• 更新應用：確保您的 LookCard 應用程式已更新至最新版本。
• 聯繫客戶支持：如果問題仍然存在，請聯繫 LookCard 客戶支持以獲取幫助。