To ensure a secure online transaction with LookCard+ Credit Card, we are now using in-app verification for all online transactions. this added layer of security helps verify your identity and secure your transactions.

#01: What is in-app verification for online transaction?
In-app verification involves using the lookcard.io mobile app to confirm and authorize online transactions. When you make an online purchase, you’ll receive a notification in the app to review and approve the transaction, adding an extra layer of security.

#02: Do I need to do anything to enable in-app verification?
In-app verification is enabled by default for card online transactions. Cardholder just required to ensure that you have the mobile app installed and notifications turned on to receive transaction approval requests.

#03: What should I do if I do not receive an in-app verification notification?
If you do not receive an in-app verification notification:

• Check App Notifications: Ensure that notifications are enabled for the LookCard app.
• Verify Internet Connection: Confirm that you have an active internet connection on your device.
• Update the App: Ensure that your LookCard app is updated to the latest version.
• Contact Customer Support: Reach out to LookCard customer support for assistance if the issue persists.