LookCard adheres to strict anti-money laundering (AML) regulations through a comprehensive compliance program. The key components of LookCard’s AML compliance include:
- Customer Due Diligence (CDD):
LookCard implements rigorous KYC procedures to verify the identity of all customers during the account registration process. Customers are required to provide valid identification documents such as a passport or HKID card, which are thoroughly verified. - Transaction Monitoring:
LookCard uses advanced technology to monitor transactions in real-time, identifying and flagging any suspicious activities or patterns that may indicate money laundering. Transactions are assessed for risk based on various factors, including transaction amount, frequency, and geographical location. - Reporting and Record-Keeping:
LookCard promptly reports any suspicious activities to the relevant authorities, in compliance with AML regulations. LookCard maintains detailed records of all transactions and customer information for the required period as mandated by law. - Employee Training:
LookCard conducts regular training programs for employees to ensure they are well-versed in AML regulations and can effectively identify and handle suspicious activities. Employees are kept informed of any updates or changes in AML regulations to ensure continuous compliance. - Compliance Audits:
LookCard undergoes periodic internal and external audits to review and enhance its AML compliance program. Feedback from audits is used to continuously improve LookCard’s AML policies and procedures.
What should I do if I suspect a money laundering activity?
If you suspect any money laundering activity, please contact LookCard’s customer support team immediately to report your suspicions. Provide as much detail as possible about the suspicious activity to assist in the investigation.
How does LookCard ensure the privacy of my personal information while complying with AML regulations?LookCard ensures the privacy of your personal information by implementing robust data protection measures, including encryption and access controls; ensuring that all customer information is handled with the utmost confidentiality and used solely for AML compliance and regulatory purposes.
LookCard透過全面的合規計畫嚴格遵守反洗錢（AML）法規。LookCard的AML合規主要包括以下幾個關鍵要素：
1. 客戶盡職調查（CDD）：
LookCard在帳戶註冊過程中實施嚴格的了解你的客戶（KYC）程序，以驗證所有客戶的身份。客戶需提供有效的身份證明文件，如護照或香港身份證，這些文件會被仔細驗證。
2. 交易監控：
LookCard使用先進的技術實時監控交易，識別並標記任何可能顯示洗錢的可疑活動或模式。根據交易金額、頻率和地理位置等各種因素，對交易風險進行評估。
3. 報告和記錄保持：
LookCard 迅速向相關當局報告任何可疑活動，以遵守反洗錢（AML）規定。LookCard 按法律規定的要求，詳細記錄所有交易及客戶資訊。
4. 員工培訓：
LookCard 定期為員工舉行培訓課程，以確保他們熟悉AML規定，並能有效識別和處理可疑活動。員工會被告知AML規定的任何更新或變更，以確保持續遵守。
5. 合規審計：
LookCard 進行定期的內部和外部審計，以檢視和加強其 AML 合規計畫。審計的反饋被用於不斷改善 LookCard 的 AML 政策和程序。
如果我懷疑有洗錢活動，我該怎麼做？
如果您懷疑任何洗錢活動，請立即聯絡 LookCard 的客戶支持團隊以報告您的懷疑。提供關於可疑活動的詳細信息，以協助調查。
LookCard 如何在遵守 AML 規定的同時確保我的個人資訊隱私？
LookCard 通過實施強有力的數據保護措施來確保您的個人資訊隱私，包括加密和訪問控制；確保所有客戶資訊都以最高的保密性處理，並僅用於 AML 合規和監管目的。
