If you suspect any fraudulent transactions on your LookCard+ Credit Card, it is crucial to act promptly.
- Contact Customer Support Immediately
Reach out to our customer support as soon s you notice any suspicious activity. You can typically do this via WhatsApp call, email or call in to hotline. - Provide Transaction Details
When contacting Customer Support, kindly provide details about the suspected fraudulent transaction, including transactions date, amount and any other relevant information after verification. - Verify Your Identity
You may be required to verify your identity to protect your account. This might include answering to certain questions relating to your account. - Review Account Statements
Review your recent account statements to identify any additional suspicious transactions or patterns of fraud. - Follow Instructions
Follow any additional instructions provided by Customer Support. This may include filing out a fraud report form or temporarily suspending your card.
