If you suspect any fraudulent transactions on your LookCard+ Credit Card, it is crucial to act promptly.
- Contact Customer Support Immediately
Reach out to our customer support as soon s you notice any suspicious activity. You can typically do this via WhatsApp call, email or call in to hotline. - Provide Transaction Details
When contacting Customer Support, kindly provide details about the suspected fraudulent transaction, including transactions date, amount and any other relevant information after verification. - Verify Your Identity
You may be required to verify your identity to protect your account. This might include answering to certain questions relating to your account. - Review Account Statements
Review your recent account statements to identify any additional suspicious transactions or patterns of fraud. - Follow Instructions
Follow any additional instructions provided by Customer Support. This may include filing out a fraud report form or temporarily suspending your card.
如果您懷疑在您的 LookCard+ 信用卡上有任何欺詐交易,及時行動至關重要。
1. 立即聯繫客戶支持
一旦您注意到任何可疑活動,請立即聯繫我們的客戶支持。你可以通過WhatsApp通話、電子郵件或致電熱線來進行此操作。
2. 提供交易詳情
在聯繫客戶支持時,請提供有關可疑欺詐交易的詳細資訊,包括交易日期、金額以及經過驗證的任何其他相關資訊。
3. 驗證您的身份
您可能需要驗證您的身份以保護您的帳戶。這可能包括回答與您的帳戶相關的某些問題。
4. 檢查帳戶報表
檢查您最近的帳戶報表,以識別任何其他可疑交易或欺詐模式。
5. 按照指示行事
遵循客戶支持提供的任何額外指示。這可能包括填寫欺詐報告表格或暫時停止您的卡片。