What should I do if I do not receive the SMS OTP while trying to register my mobile number on the LookCard app? 如果我在嘗試在 LookCard 應用程式中註冊我的手機號碼時沒有收到 SMS OTP,該怎麼辦? -

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What should I do if I do not receive the SMS OTP while trying to register my mobile number on the LookCard app? 如果我在嘗試在 LookCard 應用程式中註冊我的手機號碼時沒有收到 SMS OTP,該怎麼辦?

If you do not receive the SMS OTP during the registration process:

  1. Verify Mobile Number:
    Double-check that you entered your mobile number correctly, including the country code.
  2. Resend OTP:
    Use the “Resend OTP” option in the LookCard app to request a new OTP. Wait for a few minutes and check again.
  3. Contact Customer Support:
    If you still do not receive the OTP, contact LookCard customer support for assistance. Provide details about your mobile number and any error messages you received.

如果您在註冊過程中沒有收到 SMS OTP:

1. 驗證手機號碼:
仔細檢查您輸入的手機號碼是否正確,包括國碼。
2. 重新發送 OTP:
使用 LookCard 應用程式中的“重新發送 OTP”選項來請求新的 OTP。等幾分鐘再檢查一次。
3. 聯絡客戶支持:
如果您仍然沒有收到 OTP,請聯絡 LookCard 客戶支持以獲取幫助。提供有關您的手機號碼和您收到的任何錯誤訊息的詳細信息。

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Updated on 26/08/2024