What should I do if my digital currency transfer is missing?

If the transfer was made to an incorrect wallet address, the company WILL be held responsible for the loss. Always double-check the wallet address before completing the transfer.

If you suspect the issue is due to network congestion or other technical problems, contact LookCard customer support for assistance. Provide your transaction details, including the transaction ID, amount, and wallet address.

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Updated on 17/01/2025

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Chinese New Year
"Share & Earn" Program

 

Celebrate the Lunar New Year with Lookcard and unlock exciting rewards. Share Lookcard with your friends and family, and earn exclusive benefits for every successful referral. Join the celebration and make this festive season even more rewarding.