What should I do if my digital currency transfer is missing?

If the transfer was made to an incorrect wallet address, the company WILL be held responsible for the loss. Always double-check the wallet address before completing the transfer.

If you suspect the issue is due to network congestion or other technical problems, contact LookCard customer support for assistance. Provide your transaction details, including the transaction ID, amount, and wallet address.

What are your feelings
Updated on 17/01/2025

Cross-Border Access Restrictions

Please be advised that the promotion or distribution of our products and services beyond Hong Kong may be subject to regulatory requirements. The content on this website is intended solely for residents of Hong Kong.

By clicking “Continue,” you acknowledge that you have read and understood this advisory and are accessing the website independently, without any solicitation or promotion from LookCard+