Paying Off Your Credit Card - Simple Guide

To help you better understand how your credit card statement is generated and how repayment works, below is a detailed explanation of the billing cycle, statement date, and repayment methods. Please make sure to repay on time to maintain a good credit record and smooth card usage experience.

📅 Billing Cycle

  • Billing Period: From the 1st to the last day of each calendar month
  • Statement Generation Date：The 1st of the following month
  • Monthly Statement Delivery Method：A PDF version of your statement will be sent to your registered email address

 

EXAMPLE:

  • If a transaction occurs between March 5 and March 31, it will be included in your March statement.
  • You will receive the March statement on April 1.
  • The repayment due date will be April 10.

 

⏳Repayment Deadline

  • Repayment Period: Within 10 days from the statement generation date
  • Suggested Timing: We recommend repaying as early as possible after the statement is issued to avoid potential delays due to network issues

 

💰How to Make a Repayment

Follow these simple steps:

 

STEP #01:

Log in to the lookcard.io App, tap on the “Account” tab from the bottom menu, then select “Make a Payment”.

STEP #02:

The system will display your credit card statement details, including:

  • Outstanding Balance
  • Statement Balance (previous month’s total)

  • Minimum Payment Due

You may choose from the following repayment options:

  • Outstanding Balance Payment:
    Settle all outstanding balances to avoid any fees or charges
  • Statement Balance Payment:
    Pay off the entire amount from your current billing statement
  • Minimum Payment: 
    Maintain a good credit record, though interest or fees may still apply
  • Custom Amount:
    Enter a specific repayment amount based on your own situation

Source of Repayment Funds

  • The repayment amount will be deducted directly from your Current Account Wallet

  • Please ensure there is sufficient balance in your wallet to complete the payment

  • If the balance is insufficient, the system will prompt you to top up your wallet first

If you encounter any issues while viewing your statement or making a repayment, please don’t hesitate to contact our customer support team — we’re here to help you every step of the way.

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