Hello 👋 How can we help?
Getting Started
4
About LookCard
8
- What is LookCard 什麼是 LookCard
- How does LookCard Credit Card works? LookCard 信用卡怎麼運作?
- Is there a minimum collateral requirement? 有最低擔保品要求嗎？
- What are the benefits of LookCard Credit Card? LookCard 信用卡的好處是什麼?
- Which digital currencies are accepted for payments? 哪一些數位貨幣被接受以用於付款？
- Can I use LookCard Credit Card internationally? 我可以在國際範圍内使用LookCard信用卡嗎？
Account Management
17
Cards
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- How to increase my credit limit? 如何提高我的信用額度？
- Does my collateral requirement increase with each credit limit adjustment? 每一次信用額度調整，我的擔保要求都會增加嗎？
- What is the turnaround time for a dispute case after it is raised, and how will we be informed of the outcome? ？爭議案件提出后，處理時間為多久?我們如何得知結果？
- Will my expired credit card be automatically renewed like a bank credit card? 我過期嘅信用卡會像銀行信用卡一樣自動續期嗎？
- How to activate my credit card? 如何啟用我的信用卡？
- How will I receive updates on my credit card delivery? 我會如何收到信用卡寄送的進展消息?
Payment and Transfer
21
Security & Privacy
5
- How does LookCard collect my personal data? LookCard 如何收集我的個人資料？
- How can we ensure the safety of the LookCard Platform? 我們如何確保LookCard平台的安全性？
- How do I ensure a secure online transaction with LookCard+ Credit Card? 如何確保在網上交易上使用LookCard+的安全性?
- Will LookCard ask for my confidential information (e.g., username, password, PIN, etc.) over the phone, email, or SMS? LookCard 會通過電話、電子郵件或簡訊請求我的機密資訊（例如：用戶名、密碼、個人識別碼等）嗎？
- What is the procedure for reporting suspected fraudulent transactions with LookCard+ Credit Card? 舉報可疑欺詐交易的流程是什麽?
Lost or stolen
LookCard?
LookCard?
Report a lost card by calling LookCard Customer Support Hotline or Whatsapp us at:
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