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Why can’t I register or apply for a debit card from the mobile app?

To register for the debit card, all users—including existing users—must create a new account via the web app.

At this stage, the mobile app and web app are not yet synchronized, as we are currently developing a brand-new mobile app. The migration and full integration between platforms will take place in a later phase.

For now, please visit our web app to complete your registration and apply for the debit card. If you need assistance, feel free to contact our support team via the in-app help center or email.

为什么无法通过手机应用程序注册或申请借记卡? #

目前,所有用户(包括现有用户)如需申请借记卡,必须通过网页版重新注册账户

这是因为当前阶段的手机应用程序与网页版尚未完全同步。我们正在开发全新的app,未来将在系统迁移及平台整合完成后实现全面互通。

👉请前往网页版应用程序 完成注册并提交借记卡申请。
如需协助,您可通过应用内客服中心电子邮件 联系我们的客户支持团队,我们将乐意为您提供帮助。

Cross-Border Access Restrictions

Please be advised that the promotion or distribution of our products and services beyond Hong Kong may be subject to regulatory requirements. The content on this website is intended solely for residents of Hong Kong.

By clicking “Continue,” you acknowledge that you have read and understood this advisory and are accessing the website independently, without any solicitation or promotion from LookCard+