1. PRODUCT OVERVIEW #

The LookCard Lite Debit Card is a Visa-network payment card linked to your LOOKCARD.IO Platform Account. It enables secure and convenient domestic and international transactions, allowing you to spend funds in digital currencies that you have preloaded into your account.

The product is offered in both virtual and physical formats, supporting contactless payments, online purchases, in-app transactions, and ATM cash withdrawals worldwide where Visa is accepted.

The LookCard Lite Debit Card is issued subject to our Terms & Conditions, Fee Schedule, and Compliance Requirements, available in our official website.

2. KEY FEATURES AND BENEFITS #

3. FEES AND CHARGES #

4. CARDHOLDER OBLIGATIONS #

Cardholders are required to:

• Maintain the confidentiality of all security credentials (PIN, CVV, and account login details).
• Promptly notify LookCard in the event of loss, theft, or suspected compromise of the card.
• Ensure sufficient wallet balance prior to initiating transactions.
• Adhere to all applicable terms, including restrictions on prohibited transactions.

5. LIABILITIES #

• You may be held financially liable for:
  • Unauthorized transactions resulting from negligence, delayed reporting, or sharing of security information.
  • Any charges, penalties, or interest arising from your actions or breach of the Terms & Conditions.

• LookCard will not be liable for losses resulting from:
  • Transactions with merchants who do not accept Visa.
  • Fluctuations in foreign currency exchange rates.
  • System outages beyond LookCard’s control (including Visa network downtime).

6. RISKS #

• Foreign Exchange Risk:
  Exchange rates applied at settlement may differ from those displayed at the time of transaction.
  
  
• Merchant Acceptance Risk:
  Certain merchants may refuse card payments or impose surcharges.
  
  
• Fraud & Cybersecurity Risks:
  As with all payment methods, the card is susceptible to unauthorized use if card details are compromised.

7. DISPUTE RESOLUTION #

Disputes must be lodged within 14 calendar days from the transaction date via email. Standard chargeback resolution period is 3–4 months. If the dispute is upheld, the disputed amount will be credited to your card. If unsuccessful, you remain liable for the transaction amount.

8. SUPPORT & CONTACT INFORMATION #

9. IMPORTANT NOTES #

This Product Disclosure Sheet serves as a summary of the product’s main features and fees. It does not replace the full Terms & Conditions, Privacy Policy, or Fee Schedule available in the Support section on our website.

By activating and using the LookCard Lite Debit Card, you acknowledge that you have read, understood, and agreed to the complete set of governing documents.