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Why was my application rejected?

Your application may be rejected for one or more of the following reasons:

  • 🔍 Incomplete or inaccurate information submitted during registration
  • 🛂 Identity verification issues, such as unclear ID or failed selfie match
  • ⚖️ Regulatory restrictions based on your country of residence or jurisdiction
  • 📄 Application errors, including mismatched or inconsistent data
  • 🌍 Not meeting basic eligibility criteria, such as age or regional availability

If your application was rejected, we recommend the following:

  • Review and resubmit your documents with higher clarity
  • Ensure your information matches your government-issued ID
  • Contact our support team for specific guidance:
    • WhatsApp
    • Email
    • WeChat: Please search for “LookCard” service account

为什么我的卡片申请被拒绝? #

您的申请可能因以下一个或多个原因被拒:

  • 🔍 注册信息不完整或有误 — 您在填写申请资料时可能遗漏或输入了错误信息。
  • 🛂 身份验证未通过 — 上传的证件影像不清晰,或自拍验证与证件照片不匹配。
  • ⚖️ 受居住国家或地区监管限制 — 某些地区暂不支持发卡服务。
  • 📄 资料不一致或重复提交错误 — 申请信息与身份文件内容不符。
  • 🌍 未符合基本申请条件 — 如年龄或地区资格未达要求。

💡 若您的申请被拒,建议您: #

  1. 重新上传更清晰的身份证明文件
  2. 确保所有资料与政府签发身份证件信息一致;
  3. 如需进一步协助,请联系 LookCard 客服团队:
     📱 WhatsApp
     📧 电子邮件(Email)
     💬 微信(WeChat):搜索 “LookCard” 官方服务号

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